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Customer reviews
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Emmy2 months agoI Highly recommend Idrive! Scott was awesome to work with, very Professional. My trade in went smooth and before I knew it, I was driving off the lot in my new truck. Thanks Scott, I love my new truck!
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Tess2 months agoLance was awesome, he worked very hard to get everything I was looking for and I would absolutely go back. Thank you lance for everything
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SCOTT SCHAFER3 months agoMy experience at iDrive Utah was the better end of the spectrum when it came to my experiences with the used car market. The buying process is a 50:50 split between buyer and seller. My salesman Angelo was nothing short of being a great salesman. I had to be sure the truck i bought was worth the drive from Portland, Oregon to iDrive sight unseen. He was quick to respond, answered all of my questions, got me all the pictures and accomodated my request for items on the truck. When he did not have the answer for me he got me the answer i needed quickly. I had to expedite my process and rush them to get the truck ready, showing up a day earlier than planned which was the next day after beginning the paperwork process. Angelo was able to get the items I requested done in what was looking like an impossible timeline. Once I arrived i did my test drive, and looked over the truck at some areas not pictured. We noted some blemished areas and areas of work. This is where most peoples experiences takes a turn. the 50:50 part comes into play when the buyer (me) is unreasonable, uneducated, doesnt know what they are getting into, and thinks they are buying a new vehicle when they in fact are looking for the deal of a century on a used car. I knew exactly what I wanted, what it would take through the first 6 months of ownership to make the truck 100%. I knew the value of my trade in and the cost it would take to make it 100% as well. With that being said I told them a number that i saw would benefit them and myself that would mean no hassel no bartering. At the end of the day there is only so much the buyer and seller can control, they have to make money and you need a fair price. My advice to a future buyer is do your research, know the problems associated with the specific vehicle you want to buy, research cost of oem replacement (FYI-you do not ask for price adjustment based on aftermarket parts to upgrade the vehicle, only parts to make it 100% OEM), and look at the vehicle history, does it have service records? how many owners has it gone through? What is the mileage per year look like? Was it evenly spread across its life? These are the questions thay you need to ask and look at when buying a USED vehicle. These questions make your buying experience the best it can be. The more educated you are the better deal you will get and the less the Dealer will fight you. My take away: This is a newer dealer/location, the trucks and vehicles on the lot are visually at a glance clean and nice. Most had newer wheels and tires, not wrecked with tons of body damage (again these are USED TRUCKS and they get used, dented tailgates and scrateches are impossible to avoid), salesman are presentable, work together, friendly and accomodating. When I brought up the few issues with the truck they were willing to meet my numbers (because they were reasonable) and I was able to leave with the truck I wanted with the budget I needed.
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Michael3 months agoBought a Beautiful truck, had a great experience. My sales guy Michael is great, the finance guy gave me tips to boost my credit score. Any used vehicle is going to have issues, so be sure to do your Due Diligence before you buy one, including inherent manufacture issues. My experience is, this place is pretty awesome.
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Mitchell Nissen3 months agoThey are great at responding and answering all questions. I didn’t buy from them yet but am very happy with their responses to date. When I do purchase a truck I’ll definitely keep them at the top of locations I look for and refer friends to
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Mitchell Nissen3 months agoThey are great at responding and answering all questions. I didn’t buy from them yet but am very happy with their responses to date. When I do purchase a truck I’ll definitely keep them at the top of locations I look for and refer friends to
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Rollingcoal119 months agoLove this place. The sales staff is patient and not pushy. I got a great truck at a great price. The thing is so sick. They always have the best looking trucks. I would not buy a truck from anywhere else.
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AAugare9 months agoWe contacted Jones 10:30pm on a Sunday night, and were able to look at a truck the next day. Our experience with him was great! There was no hassle or pressure, price was fair for our trade in and the vehicle we were interested in was waiting up front for us when we arrived. Overall all the staff were very friendly, and we will recommend friends to shop with Jones. Definitely recommend setting up an appointment ahead of time because there were alot of people interested in vehicles. From start to finish we were at the dealership for 3hrs, and left with our new pickup.
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Cwhip1 year agoI have bought several trucks from these guys. They are always a pleasure to work with and very honest. They have genuine concern for the customer and are dedicated to addressing any questions and helping in any way possible. Will be going back again and again!
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Jordan1 year agoSecond truck I have purchased here, I asked to take the truck to the mechanic they were happy to let me. Found a few minor things wrong with the truck, but hey its a used truck. Financing was available and they made it easy. Truck came above book but was clean, and had brand new rims and tires on it. Their new building was very nice, a little empty but very nice. WIll continue to do business there!
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collin story4 months agoLance Hunsaker was great. Helped us in every way needed and no pressure. In at 330 and out with a bitchin truck in great condition by 630. Hunter facilitated the F&I with ease and found better rate than our own CU would give. Definitely recommend these guys. Thanks fellas! C STORY
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Jesse Waller4 months agoReally awesome to work with. Every single guy in there was super nice and they all had excellent customer service. I was very impressed with how much they worked with us to get into the vehicle. I liked their inventory and they were priced fairly.
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Candice Ebersohl5 months agoMike helped us find the perfect fit our wants and needs. He was very informative, attentive, laid back, (not pushy at all), patient, relatable, professional and just down right fun. He made this process smooth and enjoyable. He answered all our questions and if he didn't know an answer he found it. Hunter in financing was also very informative and answered all our questions. He explained all documents thoroughly and was very accountable to our financing needs. The service we received was amazing, honestly the best we've received from a dealership. We will definitely be recommending our family and friends and will be back for our future business needs. Did I mention we drove four hours from Grand Junction CO just because of the quality of service we received from Mike over the phone. Thanks again guys for the best experience yet!
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Kory Robison5 months agoThese guys are awesome! We were a pain to work with and they were patient and helpful all along the way. Would recommend IDrive to any of my friends or family.
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Marques Kenison5 months agoIdrive is an awesome company! Easy to work with, my friend and I drove from Albuquerque, NM to work with these guys. They took care of us from start to finish! Joans was exceptionally awesome and great in helping us along the way and take care of even the minor details.
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Brady Scott5 months agoWorked with Angelo and had great customer service. Buying process was pretty easy. Willing to work with me on trade in numbers.
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Matthew Green5 months agoExcellent staff, friendly, knowledgeable, and not as pushy as most dealerships. After I bought my truck, I talked to a neighbor who told me he buys all of the work trucks for his construction company from these guys because their prices are the best and buying from them is hassle free.
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Danny Ponce5 months agoGot an awesome deal on the 07 Z06 Corvette they had in and Lance made the process very easy for us. Corvette runs amazing and I couldn't be any happier!! Thank you so much Lance and the team of Idrive! My dream car is now a dream come true!!
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Chris Hartshorn5 months agoiDrive Utah was top notch! Lance went above and beyond to make sure I purchased the truck I was most comfortable with. He gave us suggestions and his advice, but was in no way pushy. Lance was very professional and I would recommend him to anyone looking for a used vehicle.
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Matt Robinson5 months agoLance, Freddy, Hunter, Trevor and Anthony were all FANTASTIC! Also, the mechanics in the shop took care of all my requests quickly and professionally. We all feel like we pay too many fees at a dealership but I found these folks honest, transparent and willing to communicate with me. Once I purchased my truck a couple of issues arose. They took care of each issue in a timely manner. I've always felt you can really see what a business is made of depending on how they respond when something goes wrong. These guys are doing it the right way. I'll be back to buy another truck for sure. On top of all this, they have some very nice trucks. This has been an enjoyable transaction and I love my truck!
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Andrew P.9 months agoThere is no truck buying experience like the Idrive experience. The sales staff is patient and not pushy. I got a great truck at a great price. The thing is so sick. They always have the best looking trucks. I would not recommend buying a truck from anywhere else. They will hook you up. I don't understand these other reviews? Rust? Every truck in Utah has rust they do salt the roads like crazy. I meet all the people at the dealership and I don't think Kevin or Jay work there anymore.
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Jay N.1 year agoThank you to the folks at IDrive..Miles you were awesome ...I waited a little bit to write this review because I wanted to see how my Ford F150 would behave after being on the road a bit for my work...Well it has passed with flying colors!! I truly am thankful I found your dealership. The truck is safe and strong.. You guys have quality cars.. Thank you again for taking care of me...:)Jay
#1 Stop For Custom Trucks in UT
iDrive Utah has worked hard to establish a reputation for pristine quality custom trucks and highest quality service. Truck shoppers visiting iDrive will find an impressive selection of vehicles and impressive standard for customer service. iDrive specializes in custom lifted and leveled trucks. We carry trucks from all of the top brands, including RAM, Ford, Chevrolet, GMC, Toyota, and Jeep. Whether you are looking for a workhorse that can tow 30,000 pounds or a custom head turning rig, or both, we have what you need!
iDrive Utah serves truck shoppers nationwide. No matter where you are shopping in the country, iDrive provides the best custom trucks on the market, and at the best prices. Come visit us in Orem, UT or contact us through call, text, or email to let us help you find your dream truck.
